These days, a lot of companies across the globe are generally outsourcing their own non-core business processes to India, among other offshore countries. Find out why inbound call center companies in Kolkata, India are being chosen for outsourcing support by clients from the world over.

Outsourcing is very useful for reducing business expenses reducing the time for marketing and improving the overall work quality. Companies which can benefit from outsourcing services get an edge over competitors. Find out why more and more companies today are choosing inbound call center Kolkata companies for Business Process Outsourcing (BPO) requirements.

Vast talent pool

When it comes to human resources, in terms of share scale, India is unmatched. With a population of over 1.2 billion people and a vast number of graduates who join its BPO sector every year, India is one of the top resources for business process outsourcing jobs.

When compared to the population in the UK and US, it has the largest English speaking community overall. Other than this, the quality of services and the talent pool make India capable of handling outsourcing projects very easily. Kolkata is one of the most important cities in India having a number of advanced call center companies with young and fresh graduates.

Easy policies of the government

The Government of India takes all the necessary qualities policies needed to promote the country as safe for handling outsourcing requirements of customers across the globe. State of the art IT development plans have been brought by the government for IT sector growth.

Other than these, the country also has strict cyber laws in place to put a check on cyber crimes. Naturally, clients across the globe can be assured of the best services from cities like Kolkata in India.

Affordable packages

Most of the inbound call center companies in Kolkata charge comparatively lower then the company is based in China and other countries. For instance, the hourly charges of an experienced and skilled software developer are usually 50 to 60 dollars in developed nations. His Indian counterpart in Kolkata charges only about 15 dollars on an hourly basis.

Due to such a huge difference in charges, clients can stand to make a major profit when they choose BPO Company in Kolkata, India as their outsourcing partner.

No impediment in communication

India has one of the largest numbers of English speaking graduates in the world and this is evident in cities like Kolkata. Many young people here are quite fluent in speaking English and can easily understand as well as respond to clients from across the world. Thus, it pays to choose Kolkata India companies as outsourcing partners.