“VISHNU SOLUTIONS” is an International and Domestic call center looking for partners who are interested in expanding their profits by outsourcing a portion of their call center operations to us both for in-bound and out-bound purpose. We are the pioneer BPO in Kolkata Over the last 18 years (Operation started in June 2000) we have developed experience in the following cross industry offering services for the Telecom, Insurance, Banking, Financial, Travel, Hospitality, Real-estate, Automotive, Home appliances. We have become the strategic choice of serving Fortune 500 and mid market companies located across UK, USA and Australia and India too. In our pursuit of performance & improvement in client services, we have developed and implemented newer and innovative quality check measures that have powered the rapid growth and development of Vishnu Solutions.
Vishnu Solutions mission is to provide high-end call center customer services through our Contact Center. Our Inbound and Outbound Call Center in India are in a unique position to provide our clients with the best e-CRM call center services round the globe by utilizing one to one experience across every point of the customer relationship lifecycle. Our Call Centers seek ways to improve inbound service quality while reducing costs for our clients through disciplined management techniques such as regular monitoring and measurement of agent’s performance.
In-depth employee training on specific clients programs as well as on industry standard practices along with continuous technological improvement is one of our prime objectives as outbound call center.
Vishnu Solutions has a wide experience in outbound and inbound processes. Our Indian Call Center has handled various product campaigns in the area of customer products and services. Vishnu Solutions, the call center at Kolkata, has extensive experience in handling multiple campaigns simultaneously.
Vishnu Solutions is that customer service call center that aims to become your strategic partner by improvising our call center inbound services to support our global service commitments. Our technical platform or the customer service call center has been designed and supported by HCL, a leader in development of Customer Relationship Application. Our close relationship with the leader makes Vishnu Solutions an efficient outbound and inbound call center and a business partner that can help you to know and manage your customers in the most efficient, productive and friendly way.